“KSFHP strategically partnered with Son IS to transition from an access database to a cloud-based, real-time system to meet the case management and billing needs of our program. Son-IS’ team customized our instance of FHASES to meet the specific billing, reporting, and care coordination needs of our statewide program.
Thanks to Son IS, KSFHP is now able to easily capture client intake and demographics, eligibility, behavioral health assessments, and social determinant of health screenings. We’ve collaborated with Son IS to create a custom code set that enables us to easily document, report on, and analyze our community health worker and health education services and referrals. We also now have a tool that provides improved ability to capture and analyze social determinants of health, population needs, and health outcomes. The availability of real-time data shared across our statewide care management team has greatly improved our care coordination efforts and processes.
Son IS also created a customized billing module within FHASES. This customization included integrating FHASES with our statewide billing system, SMART. We are now able to enter and process medical and dental claims, capture and analyze client diagnoses, and submit claims for provider reimbursement through a centralized system.
The Son IS team has supported our team during every step of the FHASES implementation process.”